We work hard to minimize bugs and issues, but there are some of them because of WordPress themes and plugins can be customized.
Before you update your theme, we suggest you to read what are the new updates in changelog. Also, it is very important to backup your site (database and the entire wp-content folder).
Here you can find list of best backup plugins for WordPress:
and consider deactivating caching plugins temporarily to avoid the caching of old markup.
Be sure to read the notes for every release since the last time you updated. Try testing for a plugin conflict. You can do this by disabling all other plugins, and checking if the problem persists. Reactivating plugins one at a time until the problem returns will help identify a conflict.
Sometimes it happens that outside plugin gets updated and it clashes with the theme. We cannot control that sadly, so if such issue happens, be sure to report it. Our commitment is to quickly address the outlying issues, making the update process as smooth as humanly possible. Contact our support and we’ll fix issues for you.
The updating of the theme isn’t done automatically and you should first check on Themeforest if a new version has come out, and then update it like described in the installing theme article. Be sure to remove the old theme completely, to avoid any conflicts. Your posts are stored in a database on the server, so you won’t loose those.
After you update your theme, it will be great to clear any caching plugin you may have active.
From WordPress 4.6, the way we can update the theme is a maximum simplified. Just click on Appearance/Themes and in the top of your theme info and you will see “New version available. Update”. This is surely the easiest way.
If you have some old version of WordPress and you don’t want to update it, we recommend you to update theme through Envato Toolkit plugin for automatic updates.
To update your theme manually via FTP here is four simple steps:
– extract the theme on your local hard drive.
– connect to your FTP
– upload the extracted theme to: wp-content/themes/. Just replace existing files and folders.
– you are done :)